Triage Specialist

Location: West Region
Job Type:test Permanent
Reference: JO-2102-10702

Your role is to ensure optimal operational efficiency and customer satisfaction in the provision of contact centre services. You will be required to assess & evaluate customer's health concerns via telephone, fax, emails & other modes of communication.


Job Duties


  • Ensuring optimal operational efficiency & customer satisfaction in the provision of contact centre services
  • Assess & evaluate customer's health concerns via telephone, fax, e-mail & other modes of communication
  • Perform other administrative tasks/checks to ensure optimal operational status of contact centre pre & post operations
  • Handle general enquiries and appointments for all clinical services & disciplines

Job requirement:

  • Minimum a Diploma in Nursing
  • Prior experience working in Emergency Dept, ambulatory care or telephone consultation.
  • Able to communicate effectively with patients
  • Candidates without experience are welcome to apply.