Temp Customer Service Officer, (Customer Operations Common Processing Group)

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2106-12126

Salary: Up to $1,500 / month

Contract duration: 12 months

Nearest MRT: Chinatown

Working hours: Monday - Friday (Office hours)

Job responsibilities:

  • To update monthly medical examination results of work pass holders promptly upon received
  • To contact requestor to re-submit if the form submitted is unclear/ incomplete
  • To assist to reprint and send to customers if they misplace the original notice/ letter issued to them
  • To route selected cases to Processing Officers/Sections for follow-up based on SOP provided

Job Requirement:

  • Minimum qualification: GCE 'O' Level
  • Basic skills in Microsoft Office, Excel, Word
  • Good customer service and communication (written and spoken) skills
  • Be a good team player with a customer-focused mindset
  • Be able to handle a high volume of requests and work independently with minimum supervision
  • Admin or data entry experience (preferable)