Temp Customer Service Assistant | Buona Vista | $11/hour

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2211-18409

Industry Type: Govt Sector

Position Title: Temp Staff

Working Location: Buona Vista (Walking distance from MRT)

Working Hours: Monday – Thursday (8:30am – 6pm), Friday (8:30am – 5:30pm)

Salary: Hourly rated of $11/hour

Duration: 8 Months

Key Responsibilities

• Provide a high level of professional customer service while replying to enquiries across CSC Service Touchpoints (feedback, email and calls) within Service Level Agreement

• Logging/Closing cases in Case Management Module (TREX) to ensure that all cases/feedback are logged properly

• Prepare outgoing mails (Register, Local & Overseas) for postage

• Facilitate courier deliveries/pickups while ensuring proper record keeping. Follow up closely to ensure timely delivery/pickups

Job Requirements

Proficient in Microsoft Office applications with relevant working experience

Strong problem solving and co-ordination skills

Possess ability to multitask and work independently

Good analytical and communication skills

Interested candidates please email to [email protected]. We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Afiq Alwi

BGC Group Pte Ltd

Registration Number: R22107714

EA Number: 03C3053