Team Leader (Supermarket)

Location: Central Region;North Region;South Region;East Region;West Region
Job Type: Permanent
Reference: JO-2001-7252

Job description:

  • Create schedules for each staff member and allocate duties to him or her based on specific talents and abilities
  • Monitor and observe sales personnel to ensure that they are working according to company rules and work protocols
  • Keeping track and making sure to meet the specific store targets
  • Provide assistance to newly hired staff members in a bid to make them understand the work and carry out their duties effectively
  • Intervene during special circumstances, such as customer complaints and issues, and ensure that all problems are resolved before they convert into crises
  • Teach store personnel the importance of good customer relations and its impact on sales and company reputation
  • Stack and replenish products to shelves
  • Monitor expiry dates and shelf lives of products
  • Perform daily housekeeping

Job Requirements:

  • Must be able to commit to Day Shift (Morning/ Afternoon shift)
  • Able to speak basic English for communication
  • Strong customer service orientation
  • Able to operate cash register to handle various payment types
  • Able to pack handle heavy goods of up to 10kg