Job description:
- Create schedules for each staff member and allocate duties to him or her based on specific talents and abilities
- Monitor and observe sales personnel to ensure that they are working according to company rules and work protocols
- Keeping track and making sure to meet the specific store targets
- Provide assistance to newly hired staff members in a bid to make them understand the work and carry out their duties effectively
- Intervene during special circumstances, such as customer complaints and issues, and ensure that all problems are resolved before they convert into crises
- Teach store personnel the importance of good customer relations and its impact on sales and company reputation
- Stack and replenish products to shelves
- Monitor expiry dates and shelf lives of products
- Perform daily housekeeping
Job Requirements:
- Must be able to commit to Day Shift (Morning/ Afternoon shift)
- Able to speak basic English for communication
- Strong customer service orientation
- Able to operate cash register to handle various payment types
- Able to pack handle heavy goods of up to 10kg