Job description:
Create schedules for each staff member and allocate duties to him or her based on specific talents and abilities
Monitor and observe sales personnel to ensure that they are working according to company rules and work protocols
Keeping track and making sure to meet the specific store targets
Provide assistance to newly hired staff members in a bid to make them understand the work and carry out their duties effectively
Intervene during special circumstances, such as customer complaints and issues, and ensure that all problems are resolved before they convert into crises
Teach store personnel the importance of good customer relations and its impact on sales and company reputation
Stack and replenish products to shelves
Monitor expiry dates and shelf lives of products
Perform daily housekeeping
Job Requirements:
Must be able to commit to Day Shift (Morning/ Afternoon shift)
Able to speak basic English for communication
Strong customer service orientation
Able to operate cash register to handle various payment types
Able to pack handle heavy goods of up to 10kg