Survey Ops Officer

Location: Central Region;North Region;South Region;East Region;West Region
Job Type: Temporary / Contract
Reference: JO-1906-5230

Job Description:

  • Supervise and manage a team of officers who are based off-site
  • Provide mentorship and training to new officers
  • Approve and manage the tabulation of staffs' working hours and KPIs completed
  • Maintain public relations; regarding any complaints or concerns
  • Recommend improved work procedures
  • Update and report to Survey Manager on survey progress of the team
  • Perform officer's job scope which includes:
    • Conduct a survey with household occupiers when required 
    • Perform data entry such as keying in survey returns, data verification information, etc
    • Check and verify data with respondents to ensure accurate information are collected
    • Ad hoc admin matters

Job Requirement:

  • Minimum "O" levels
  • A strong team player able to work independently when required
  • Meticulous and organized individual