Senior Systems Engineer (Gov/SAN/NAS/Rotational standby support)

Location: Central Region;North Region;East Region
Job Type: Permanent
Reference: JO-2009-9275
  • Career Development Opportunities
  • Attractive Salary Package


Roles & Responsibilities:

  • Storage Management and Administration
    • Perform storage administration such as health-check, monitoring, problem resolution, configuration, storage LUN provisioning, SAN switch Zoning and performance tuning for SAN and NAS.
    • Setup storage virtualization, data snapshot and volume migration.
    • Establish and setup storage level data replication to support Disaster Recover (DR) capabilities.
    • Ownership of root cause analysis related to incidents and Investigation into root cause using available information, leveraging vendor knowledge and support and creation of remediation plans to rectify the problem.
    • Create and update operational, configuration, and performance health check processes and procedures.
    • Create run-books for work done by L1 and L2 operational teams periodically.
    • Assess compliance with IT control policies, create and execute remediation plans for gaps identified.
    • Prepare storage upgrade and expansion by studying plans and requirements.
    • Manage technical projects including evaluation of potential solutions, recommendations, and implementation for improvement initiatives, technology refresh and EOSL replacement.
  • Set storage administration processes
    • Establish priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of storages.
    • Align storage administration with overall strategic IT service direction.
    • Comply policies, procedures, and controls to ensure storage security
  • Optimise Storage and SAN Performance
    • Recommend process, product or service improvements, resource optimisation and cost savings.
    • Oversee hardware, software and firmware upgrades.
    • Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement.


Requirements:

  • Tertiary Education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent.
  • Must have at least 5 years of experience in storage technologies and virtualized environment management.
  • Experience in working on multiple SAN and NAS storage products, preferably Hitachi, PureStorage, EMC, Isilon, Hitachi NAS and CISCO SAN switches.
  • Strong technical IT operations background in storage and server management, server virtualization and disaster recovery.
  • Strong knowledge in hardware and systems software, clustering solutions, enterprise SAN, server and storage virtualization technologies, Local and Remote Replication and High Availability Mechanisms.
  • Scripting and automation of tasks.
  • Team player with strong organization and willing to work with demonstrated resilience in a dynamic environment.
  • Must be comfortable to work on a rotational standby support.