Salesforce Consultant

Location: Central Region
Job Type:test Permanent
Reference: JO-2101-10381

Job description:

  • Provide on-going support to business users to enhance the Salesforce application in the quote-to-cash process.
  • Maintaining the overall Saleforce system.
  • Gather & analyze business user requirements & service requests.
  • Responsible for configuring, developing & implementing solutions relating to the Lead, Opportunity, Account and Order Management functions.
  • Support solution design by providing insights on Salesforce capabilities and best practices.
  • Work closely with internal teams to implement the end-to-end solution.
  • Handle end-to-end project coordination and work with the project management & QA team to ensure successful delivery of the solution.
  • Provide operational support including upgrades, root-cause analysis, defect fixes and process change activities.

Job requirement:

  • Bachelor’s degree in Computer Science, Software Engineering, MIS or related field;
  • At least 3 to 5 years working in Telecommunications/IT sector;
  • 1+ year of Salesforce experience in these modules Sales Cloud and CPQ;
  • 1+ years as a Salesforce Administrator; Certified Administrator or Developer a plus;
  • Strong Salesforce experience using Apex, Triggers, Lightning Components, Visualforce, Data Loader, etc.
  • Expertise in designing custom objects, fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards etc.;
  • Knowledge in using RESTful, and SOAP API integration techniques;
  • Knowledge in Oracle & SQL;
  • Knowledge of CloudSense CPQ is an added advantage.