Patient Service Associate (SOC)

Location: Central Region
Job Type: Temporary / Contract
Reference: JO-1902-3958

Salary: From $1,300 per month

Working Hours:

Monday to Friday: 8am to 5pm / 9am to 6pm

Saturday: 8.00am to 12.30pm / 8.30am to 1 pm

No. of Working Days per Week: 5 working days per week +1 Saturday per month


Job Description:

  1. Front desk:
    1. Handling patients registration.
    2. Answering phone calls for general enquiries
    3. Appointment scheduling 
    4. Handling payment collection and financial counselling ( explain to patients about the medical scheme they entitled to) 
  2. Room Preparation Assisting:
    1. Assisting the doctor and nurse to prepare medical records and equipment. 
    2. - Transporting patient in wheelchairs. 
    3. Simple translation for doctors ( for eg: PSA will need to help to do simple translations between non-English speaking elderly patients)


Job requirement:

  • Singaporeans only.
  • Candidate must at least possess GCE ‘N’ Levels and above
  • No blood phobia 
  • Candidate with more than 1-2 years of Patient Service Associate’s experience is preferred