Manager (Engagement)

Location: South Region
Job Type:test Temporary / Contract
Reference: JO-2012-10112

Job Description:

  • To support the various Products/Services with their communications and engagement endeavours, out-reach efforts and management of change activities with key stakeholders
  • Develop, prepare and recommend the appropriate communications & engagement strategies and plans for Products and Services.
  • Develop, prepare and recommend the appropriate communications & engagement interventions and measurements for Products and Services.
  • Develop, prepare and present required papers, communiques and presentation slides to stakeholders.
  • Track, manage and report against status of communications and engagement activities and tasks.
  • Report, review and analyse defined Key Performance Indicators (KPIs) achieved with communications & engagement plans and interventions.
  • Ensure that all programme queries are dealt with on behalf of Products and Services with appropriate and within agreed protocols.
  • Draft, agree and distribute communication work products in line with agreed communications & engagement plans and any other communications & engagement work products as required.
  • Provide support for communications & engagement activities for Products and Services.
  • Maintain and manage the various communications & engagement channels and platforms.
  • Document and maintain requisite communications & engagement workflows and processes as part of Quality Management process.
  • Be involved in any other ad-hoc projects, as required.

Job requirements:

  • At least a Diploma in Business/Mass Communications/Marketing, or related fields.
  • Minimum 5 years of relevant working experience
  • Familiarity with Government-centric communications protocol preferred but not mandatory.
  • Prior copywriting, authorship, design and editorial experiences for communications materials, including developmental editing, copy editing, proofreading, fact checking, layout, and design preferred. 
  • Working knowledge of HTML and CSS for Web editing, publishing and web portal management tools is a bonus
  • Strong communicator - able to communicate confidently and effectively across all levels and manage stakeholders