Management Support Officer (Operations Team)

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2107-12575
Salary: Up to $85 / day 
Contract duration: 12 months
Nearest MRT: Redhill
Working hours: Monday - Friday (Office hours)


Job Responsibilities: 
  • Support Officers in administrative functions such as:
    • Send out letters to parents/school/agencies
    • Perform data entry and scan and upload documents in case management system
    • Draw basic genogram of cases
    • Notify/Send reminders of program dates
    • Preparing community service work schedule, when required
    • Calling up relevant person/agencies to check on probationers’ attendance during for community service or external programs
    • Take minutes of Case Conference/ team meeting discussions, where necessary
    • Administer exit interview forms 
    • Assist in case closure
  • Assist in management on e-tagging ie via the Electronic Monitoring Scheme (EMS)"
Job Requirements:
  • Minimum qualification: Diploma
  • Good command of spoken and written English 
  • Good analytical and problem-solving skills and able to adapt quickly to evolving situations 
  • Good interpersonal and communication skills 
  • Can multi-task and work in a fast-paced environment with tight deadlines 
  • Able to work closely with different teams/professionals to support rehabilitation goals holistically