IT Support Assistant

Location: West Region
Job Type: Permanent
Reference: JO-2011-9772

Contract duration: 6 Months

Salary: Up to $3.500

Location: Tuas


Roles & Responsibilities

  1. Provide application troubleshooting and on-site support to users.
  2. Log, escalate and follow through with issues raised by users.
  3. Support in the testing and installation of new applications and enhancement patches.
  4. Attend to FAQs for users on the use of application.
  5. Perform regular maintenance checks on the applications.
  6. Provide daily application support on a rotational shift basis.

Requirements / Qualifications:

  • Diploma qualification in IT, or related discipline
  • Understanding of standard protocols/technologies such as DNS, TCP/IP, Active Directory, Windows 10, MDM etc.
  • Ability to work well with others on a team.