ESSENTIAL JOB FUNCTIONS
- Provide stable, secure and scalable IT infrastructure (network, data center, telephony) for the Asia Pacific Manufacturing (APM) and all sales subsidiaries in the region
- Technical vendor management of infrastructure service providers
- Ensure on call support and continuous monitoring for critical IT services
- Steer projects with an IT infrastructure content throughout Asia Pacific
- Provide guidance to local IT staff in the region regarding IT infrastructure services based on corporate standards
- Implement infrastructure components for colocation datacenter and production floor automation solutions (storage, micro segmented networks, databases)
- Providing practical solutions to internal customers on IT infrastructure requirements
Knowledge requirement:
- BA in computer science or similar background, alternatively an equivalent qualification
- Technical skills in setting up and maintaining CISCO network – switches, routers and firewalls
- Provide system support for servers (eg. Dell/IBM Server, VMware virtualization, Oracle Databases)
- Technical skills in windows based client environments with the respected support tools (remote desktop, ticketing tools)
- Preferably knowledge on Cloud technology and SDWAN network solution.
Experience requirement:
- 3-5 years of hands on experience in running core IT services (file, print, active directory, telephony)
- 3 years of experience in steering operations processes in an international matrix organization (headquarters / region / local IT)
- Strong inter-cultural experience
- Regional support experience in the region preferred