Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
Perform data backups to ensure all company-owned work is saved
Install and update network system improvements
Install and configure wireless networking equipment
Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
Assist with the design, implementation, and support of new software and features
Evaluate connectivity issues, equipment, and software and hardware
Respond to IT issues; hardware maintenance, software, networking, etc.
Provide helpdesk and technical support either by phone, remote access, or site visits
Oversee troubleshooting for system errors
Set up equipment for new users and employees
Consult with vendors and clients to integrate and update company technology
Ensure system optimization for all technology resources
Liaise with outsource external parties on company system
Requirements and Qualifications:
Strong background in computer science, information systems, or equivalent.
At least 2 years of working experience in an information technology role in supporting network and server management is required.
Excellent written and verbal communication skills.
Up-to-date and strong knowledge of new systems, information, software, hardware and upgrades
Industry certification (MCSE), CompTIA A+, CompTIA Net+ certification, or other related IT professional certification are required; must meet all state-required licensure/certification, preferably CASP, CEH, CISSP, GSEC, GCIH, Sec+, Net+, A+, Cloud+, CCNA, CCNP, CCDP, CCDA, MCP, MCSA, MCSE, MCITP, MTA.
Holder of government or recognised certified hacker certificate is an added advantage.