Insurance Customer Service Contact Centre [Up to $ 3500]

Location: Central Region
Job Type: Permanent
Reference: JO-2008-9005

·        Basic Up to $ 3500 + Allowance

·        5 Days (Mon – Fri) 9 – 6pm


Job Description:

  • Attend to enquiries and requests from phone calls in a professional and prompt manner; Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system;
  • Ensure effective and timely follow-up as promised to customers;
  • Manage customers’ complaints and feedback with a good closure;
  • Perform additional or overtime duties during operational exigencies when required; and
  • Assist with ad-hoc initiatives/projects when delegated by management. 

 

Job requirement:

-         ‘A’ Levels and preferably possessed professional certification in Insurance

-         Min 2-3 years’ experience in customer servicing role (Life Insurance);

-         Customer Service experience in a contact centre will be a plus

-         Excellent quality of work and KPI oriented

-         Detailed and professional in dealing with customers

 

Working Location:

Raffles Place

 

Working Hour:

-         Monday to Friday

-         9 am – 6 pm

 

Benefits:

-         Salary up to $ 3,500

-         22 Days Annual leave + Medical leave

-         Variable Bonus ( Averagely 2-3 months)

-         Medical protection

-         Dental & Optical Allowance

 

HOW TO APPLY?

Interested candidates kindly Whatsapp me at 88698708 with your Full name, academic qualifications and previous employment experiences,

OR

Email me your resume at celine.lee@bgc-group.com.

 

I regret to inform you that only shortlisted candidates will be informed.

 

Celine Lee Wei Wei / R1982802

BGC Group PTE LTD

EA: 05C3053