Process subsidy applications
Liaise with preschools to request for supporting documents for:
Verification of employment status and income.
Processing of applications for Special Approvals e.g. non-parent caregivers applying for subsidies, non-working mothers requesting for working mother subsidies .
Assessment of appeals.
Follow up on audit findings.
- Handle queries from parents/preschools through hotline and email.
Collate data and run preliminary analysis for review of subsidy processes and framework to improve service delivery.
Maintain a registry for tracking & allocation of appeals/referrals, as well as a e-Registry for subsidy matters.
Diploma in a relevant field of study
Service-oriented, resourceful and meticulous
Strong organizational, communication and interpersonal skills
Relevant experience in grant administration or similar field will be an added advantage