[GOVT] Operations Executive - JL

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2301-18941

Job Type: Contract, 11 Months

Specialization: Customer Service Operations Support

Working Location: Labrador Park

Basic Salary: $3,450 per month

Working Arrangement: 5 days’ work week. (Office Hours)


About the Role:

This is an operational role which involves two main key aspects:


1.   Support Operations of CRM system

2.   Supporting Volunteers to participate in initiatives.



·      Clarify data issues with ground team, verify accuracy of data entries and clean up erroneous data detected from CRM system.

·      Coordinate timely distribution of engagement collaterals and logistics to several locations across Singapore to support operation requirements.

·      Assist to conduct audit of equipment on-site; and

·      Provide CRM support to ground team in troubleshooting.

·      Coordinate with ground team to ensure that entries submitted are updated accurately in CRM system.

·      Create event entries in CRM system for ground team to book event appointments with members of the public.

·      Provide active support for ad hoc changes to entries in CRM such as adding in new appointment slots and creation of new locations in the system

·      Coordinate and schedule the deployment of volunteers

·      Update volunteers’ information and schedule with various partners.



·      Bachelor’s Degree in any discipline.

·      Experienced in Operations will be preferred.

·      Proficiency in Microsoft Excel is preferred. (E.g., Sorting, Filtering, Pivot Table, V/XLOOKUP)

·      Coding skills is a plus.

Interested applicants can email their resume to [email protected] or apply through the job portal.


Justin Lee

Outsourcing Team

BGC Group Pte Ltd

Registration Number: R22107715

EA Licence Number: 05C3053