- Response to user inquiries and feedback via emails and hotline in a professional and timely manner
- Logging all services based on user requests
- Provide first level General Campaign Support to assist in general inquiries related to registration, collection guidelines and rewards redemption status
- Provide first level technical support to assist in troubleshooting enquires related to smartphones and compatible Fitness Trackers
- Min A Level and above
- Fluency in English is a must!
- Comfortable with speaking to strangers