• Industry Type: Govt Sector
• Position Title: Customer Service Assistant
• Working Location: Buona Vista (Walking distance from MRT)
• Working Hours: Monday – Thursday (8:30am – 6pm), Friday (8:30am – 5:30pm)
• Salary: Hourly rated of $11/hour
• Duration: 12 Months
Officers are required to work with various departments in CSC.
Duties of the temporary staff include:
• Manage files and folders in SharePoint
• Copy/paste data between different Excel files in SharePoint
• Export registration data from a system, use Excel functions/formulas to clean up the registration data in preparation for importing the data into another system
• Check/create user licenses and enroll participants to the classes in the Online Learning Managing system through importing of data files.
• Maintain and monitor the participants’ user license accounts using Excel functions and formulas. Unregister participants’ user license accounts on a periodic basis.
• To work with approximately 150 classes a month in the Online Learning Managing system
• To work with approximately 50 Institute Development Officers and Course Administrators on participants’ licenses in the Online Learning Managing system
• On a periodic basis, download the participants’ eLearning completion status report from the system into Excel spreadsheets. Use Excel functions/formulas to reconcile these periodic reports to obtain the eLearning completion results for the participants.
• Update participants’ completion results in the registration system.
• Any other general Course Administrator duties
• Proficient in Microsoft Office applications, experience in administration
• Have prior working experience in consolidating and comparison of data from different Excel files using Excel functions and formulas
• Meticulous, systematic and organized
• Good writing skills
Interested candidates please email to [email protected]. We regret to inform you that only shortlisted candidates will be contacted for further discussion.
BGC Group Pte Ltd
Registration Number: R22107714
EA Number: 03C30C