Customer Care Officer

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2102-10592
  • Contract Duration: 6 months contract
  • Education Qualification: Min 'O' Level holder
  • Working Hours: Monday to Friday, 8.00AM - 5.30PM, subjected to changes to staggering working hours in shift.
  • Location: Bedemeer Road
  • Salary: $3000 per month

Job scope:

  • Be the central point of contact for displaced foreign workers who have salary and/or other immediate well-being matters (e.g., food and housing issues).
  • Coordinate with MOM business units to holistically address these workers’ issues within stipulated timelines. 
  • Review the progress of each case on a daily basis and determine case closure using MOM’s Customer Relationship Management (CRM) system.

Job requirements:

  • Singaporeans only.
  • Min 'O' Level holder.
  • Prior working experience in front line customer service will be an added advantage.