- Log in feedback and appeals in CRM system
- Send reminders to different divisions etc to monitor feedback for case closure
- Support the team in co-ordinating with internal stakeholders for projects such as staff awards, distributing service posters and frames
- Assist in design work for posters and electronic digital mailers
- Assist in liaising with vendors and different divisions for work/projects such as producing service articles for distribution over email
- Prepare simple monthly analysis of feedback and appeals received.
- Singaporean only
- Min. Diploma
- Good computer literacy skills and able to work effectively with Microsoft Office (knowledge and skill in MS Excel is compulsory).
- Strong administrative skills and meticulous.
- Good writing skills and communication skills.
- Experience with or interest in producing marketing collaterals (e.g. electronic direct mailers) will be an advantage.