Care Support Associate

Location: East Region;West Region
Job Type: Temporary / Contract
Reference: JO-2104-11428

Salary: Up to $2,600/Month

Location: Queenstown

Working timing: 5.5 days (Shift work monday to saturday

You will be responsible for the following:

  • Reminder calls and SMS confirmation of appointments with patients for Allied Health service centers.
  • Prepare the daily appointment lists for the various service areas.
  • Assist in providing solutions and advice on enquiries for patients
  • Ensure that the daily scheduling of the various appointments is done in a timely and organized manner
  • Provide adequate information to patient with regards to their scheduled appointment
  • Support the Surgical Areas Ops team in both operational and administrative duties
  • Work with other department stakeholders to ensure that the patient has a smooth journey with AH for their procedure
  • Handle patient-related administrative tasks such as the scheduling of appointments.
  • Handle basic patient care and clinical duties.
  • Perform basic monitoring of patient parameters.
  • Assist in patient portering and ward inventory. 
  • Handle patient admission, discharge and transfers.
  • Support NGEMR training and go-live activities.


  • Candidates must possess GCE A-Levels, Diploma and above
  • Good customer service skills. Prior experience in hospitality or service industries will be an advantaged
  • Ability to multitask and work in a fast-paced environment
  • Proficient in Microsoft Office, Knowledge of SAP, CPSS and Centricity will be an advantage
  • Be comfortable with working in hospital setting