Business Analyst (Gov/Agile/UiPath/.Net/J2EE/Ios/Android)

Location: Central Region
Reference: JO-2008-8895
  • Work life balance
  • Career Development Opportunities
  • Attractive Salary Package

Roles & Responsibilities:

  • Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget.
  • Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects.
  • Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed.
  • Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality.
  • Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation.
  • Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual.
  • Plan and perform user acceptance testing.
  • Assess service requests for enhancements and maintenance of systems.
  • Ensure Service Level Agreements for projects and incidents are met.
  • Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks.
  • Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines.
  • Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations.



  • Tertiary Education in Computer/Computer Science or Electronics Engineering or Information Technology or equivalent (Degree or Diploma).
  • Relevant working experience as a developer/Business analyst or equivalent in at least 2 Agile/full project development life cycle.
  • Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
  • Relevant experience in the following is preferred:
    • Good design, coding, testing and debugging skills
    • Hands-on Experience with RPA solutions such as UiPath, Automation Anywhere
    • Requirement elicitation techniques such as design thinking, persona analysis and customer journey mapping etc.
    • Facilitating user requirement workshops
    • Web-based development and mobile IT projects
    • .Net/J2EE applications, iOS/Android for mobile apps
  • Advantageous to have:
    • Proficiency and experience in programming (Python, VB.NET, C#, JavaScript, HTML, CSS)
    • Working experience in government environment
    • Familiarity with governance, adoption and training in RPA in enterprise IT environments
  • Strong analytical, conceptualisation and problem-solving skills.
  • Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
  • Results and customer oriented, self-driven team player with strong organization and stakeholder management skills.
  • Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.