Business Analyst

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2104-11441

Salary: Up to $4,500 / month

Working Location: Commonwealth MRT

Job Responsibilities:

  • Develop maintenance work plan
  • Propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes
  • Ensure system adheres to applicable standards, policies, and directives.
  • Oversee annual self-check and rectification of system to address gaps.
  • Monitor and strengthen system security posture, ensure vulnerability is timely mitigated and patched, else seek waiver from relevant authority.
  • Support all audit activities. Oversee resolution of audit findings.
  • To lead investigation and resolution of problems.
  • Perform defect trend analysis to address recurring incidents.
  • Gather requirements from Business Users and oversee Change and Service Request Management (CR and SR) Assessment.
  • Seek approval from Change Control Board for Change Request (CR) and Ops Manager for Service Request (SR) implementation.
  • Manage CR and SR implementation to ensure satisfactory and timely delivery with users through Detailed Requirement & Design Engineering and Track Configuration Changes
  • Analyze SR trends and propose improvements to the system.
  • Track and manage remediation for obsolete system components.
  • Manage the retirement and disposal of obsolete system components.

Job Requirements:

  • Singaporeans only
  • Minimum qualification: Diploma in Computer Science, Engineering or equivalent.
  • Minimum 2 years of working experience in information technology
  • Experience in project management/project coordination
  • Experience/certified in the relevant field of the project requirement
  • Proficient in Microsoft Office and Microsoft Project; proficiency in Open Office productivity suite would be advantageous.
  • Good knowledge of information technology, especially in the areas of technologies used in the project.
  • Strong writing, verbal communication, and presentation skills.