Business Analyst

Location: Central Region
Job Type: Temporary / Contract
Reference: JO-2103-10879

Job description:

  • Work with the organisation's vendor and app vendor on the solutions and design to seek clarification and acceptance.
  • Work with the organisation's users to ensure smooth deployment and adoption of new solution.
  • Perform business analysis:
    • Identify stakeholders, techniques and processes to manage, track and trace requirements.
    • Refine and clarify business need, define solution scope and develop business case.
    • Explore, identify and document business needs.
    • Assess current state, analyse stated requirements of stakeholders and elaborate to enough detail that accurately defines business need within specified scope.
    • Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
  • Assess problem resolution approach and implement effective service recovery of ICT incidents and establish systems and processes to prevent recurrence of the same incident.
  • Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with policies and guidelines.
  • Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.

Job requirement:

  • Tertiary education in relevant fields is preferred.
  • Hands-on experience in at least 3 full project development life cycles or project maintenance is preferred for the experienced ones
  • Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
  • Strong analytical, conceptualisation and problem-solving skills.
  • Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
  • Results and customer oriented.
  • Team player with strong organization and people handling skills
  • Experience in DevOps/AGILE environment
  • AGILE Certification like SCRUM Master is preferred.
  • Strong development skillset is required for this role, preferably in Java, .NET Core, Python, Spring, Spring boot, hibernate.
  • Strong understanding and experience in BPM and Java, preferably in Oracle Business Process Management (BPM) and Oracle WebLogic
  • Strong Cloudnative skillset is required for this role, preferably in AWS WorkDocs, AWS Step functions, Lambda, Fargate container.

The following are added advantages:

  • Experience in Commercial Cloud AWS with focus on the following key areas
    • ECS Fargate
    • OpenJDK
    • AWS Steps (workflow)
    • AWS Aurora PostGresSQL
    • Oracle Databases
    • AmazonMQ
    • AWS QuickSight
  • Consulting or Business Analysis experience
  • Experience in BPMS software
  • Experience in web services (REST and SOAP)
  • Experience in the HTML5, CSS, JavaScript and DevOps tools.
  • Familiarity with best practices, such as TDD and CI/CD is added advantage
  • Good skills in the SQL and Databases.
  • Good knowledge in integration services