Assistant Associate (Careers)

Location: Singapore
Job Type: Temporary / Contract
Reference: JO-2106-12089

Salary: Up to $1,811 / month

Nearest MRT: Tampines East MRT (DTL)

Working Hours: Monday - Thursday: 8:15 am–5:45 pm; Friday: 8:15 am–5:15 pm

Job Responsibilities:

  • Provides job retention support to offenders who participate in various work reintegration programs via phone calls.
  • Acts as the main contact person between employer, clients, and other stakeholders for assigned clients.
  • Facilitates all employment-related communication and documentation including:
    • Creating case reports for new cases commencing work using a standard mail merge and case report template.
    • Establishing contact with clients starting work to verify employment information and easing adjustment to their new jobs.
    • Calling clients/employers monthly to check on work progress and job expectations.
    • Responding to emails from employers and stakeholders with common clients.
    • Updating of call/email log into client’s case report.
    • Updating Reporting Officer of any case that requires complex follow-up such as workplace incident/injury, fresh charges to clients, harassment by clients to employers & etc.
    • Arranging interviews for clients who are unemployed or awaiting re-emplacement.
    • Monthly maintenance of statistics reporting template.
  • Stays updated with employment trends and national skills upgrading initiatives to manage expectations of clients, recommend suitable programs, and make appropriate referrals for skills upgrading programs.

Job Requirements:

  • Experience in administrative support work and coordination
  • Working knowledge in standard office computer software, e.g. MS Word, Excel, and PowerPoint
  • Able to converse well & problem solve
  • Good team player and able to multitask
  • Able to write well & maintain good staff work

Additional Information:

  • Able to start work immediately or required only 2 weeks' notice.