Minimum 5 years of relevant Retail Operations (Health & Wellness) experience with leadership responsibility
Experience with managing P&L for a cluster of stores
Reporting to the Deputy Director (Health & Wellness), you are required to:
Lead a cluster of stores in achieving results in areas of Sales, Service & Operations Excellence.
Oversee and support store operations in achieving monthly sales targets.
Review efficiency in operations, stock management and sales productivity at the stores.
Focus on customer in-store service experience, visual merchandising, and staff teams at stores.
Interpret and analyse sales information to maximise sales and profits and feedback recommendations to relevant teams to improve the sales productivity.
Provide guidance and coaching to develop the store's team in retail management.
Proven commercial experience in driving sales growth of a retail business through innovative product and customer strategies.
Good track record of creating cross organizational results to drive the business in different cultural settings and across functional teams.
Proven track record as a sales leader combined with merchandising and operations experience.